Deep smarts are the engine of any organization-as well as the essential value that individuals build over their careers. Distinct from I.Q., this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job-or the organization? Can any of their smarts be transferred? Should they be?

Preface 

ONE

The Importance of Cultivating and

Transferring Deep Smarts

TWO

Building Deep Smarts Through Experience

THREE

Expertise

Developing and Expressing Deep Smarts

FOUR

Assembling Deep Smarts

FIVE

Beliefs Shape Deep Smarts

SIX

Social Influences

SEVEN

Transferring Deep Smarts

EIGHT

Recreating Deep Smarts Through Guided Experien

NINE

Cultivating Deep Smarts

For Organizations and Ourselves

APPENDIX

The Entrepreneurship Study

Notes

Bibliography

Index

About the Authors