职场英语不同于一般的日常会话，更加注重礼节与措辞。跨越语言障碍，善用语言的力量，正确表达自己的意见，实现顺畅沟通，是职场英语关注的重点。

米歇尔·威特著的《Good Job职场英语(第3版全彩图本)》针对上班族的需求编写，提供专业实用的职场英语。书中配合TOEIC范围，设置多种职场情境。通过对话、实用例句、单词／词组、听力练习等单元，帮助上班族提升沟通能力、提高工作效率。同时强化TOEIC应试实力。程度约为中级至中高级，适合一般上班族或大专院校相关课程使用。

书中还提供各种办公设备的英语用法，搭配实物彩图，令您如临职场实境，激发学习兴趣，增强记忆效果。Do a Good Job，提升自己的职场竞争力，就从现在开始！

Chapter 1 Learning about your job 认识工作

 Unit 1 Arriving at a new job 新人报到

 Unit 2 Welcoming and introducing the newcomer 欢迎与介绍新人

 Unit 3 Meeting your new boss or supervisor 会见老板／上司

 Unit 4 Learning about your office 认识办公室环境

 Unit 5 Learning about locations near your office 认识公司周围环境

 Unit 6 Learning about your company’s organization 认识公司架构

 Unit 7 Asking/answering questions about your duties at work 职责询问与说明

Chapter 2 Communication in the office 公司内部联络

 Unit 8 Greetings and small talk in the office 办公室内的基本问候语

 Unit 9 Telephone etiquette 电话礼仪

 Unit 10 Taking messages 记录留言

 Unit 11 Taking a day off 请假

 Unit 12 Explaining reasons for being late 说明迟到原因

 Unit 13 Email correspondence within the company 公司内部的电子邮件

 Unit 14 Setting up a meeting 会议准备事项

 Unit 15 Applying for stationery 申请文具

 Unit 16 Making requests related to your work and asking for p

 提出公务申请并请求批准

Chapter 3 Using office appliances 硬件设备的使用

 Unit 17 Using a fax machine 传真机的使用

 Unit 18 Using a copy machine 复印机的使用

 Unit 19 Basic computer functions 电脑的基本功能

 Unit 20 FTP and networks inside the company 内部网络与资源共享

 Unit 21 Using the Internet 互联网的使用

 Unit 22 Using instant messengers for correspondence 通信软件的使用

 Unit 23 Using a printer 打印机的使用

 Unit 24 Using emails 电子邮件的使用

 Unit 25 Viruses and troubleshooting 电脑中毒与问题处理

Chapter 4 Discussions, meetings, and proposals 工作事务

 Unit 26 Making proposals in a meeting在会议中提出意见

 Unit 27 Running a meeting主持会议

 Unit 28 Discussing marketing strategy讨论营销策略

 Unit 29 Proposing a new project提出新的项目

 Unit 30 Presenting a new product介绍新产品

 Unit 51 Discussing solutions to a problem讨论问题的解决方案

 Unit 52 Discussing a mistake讨论工作过失

 Unit 55 Accepting cMtidsm and taking responsibility接受批评与承担责任

 Unit 54 Distribution of work and responsibilities责任归属与工作分配

 Unit 35 Feeling overworked and making complaints工作过量与抱怨

 Unit 36 Workingovertime加班

Chapter 5 Outside correspondence and contact 对外的联络

 Unit 57 Contacting b、，email电子邮件的往来

 Unit 38 Contacting bv fax传真的往来

 Unit 39 Making appointments with customers on the phone打电话与客户预约会面

 Unit 40 A 1unch meeting with customers与客户的餐会

 Unit 41 Introducing and promoting your product介绍与推荐公司产品

 Unit 42 Describing and comparing products说明与比较产品

 Unit 43 Negotiating the price with customers与客户议价

 Unit 44 Making purchases and comparing prices采购产品与比价

 Unit 45 Accepting orders and shipping orders接单与送货

 Unit 46 Making a deal with a customer与客户达成协议

 Unit 47 Discussing contract terms讨论合约条款

 Unit 48 Signing an official contract签署正式合约

 Unit 49 Dealing with complaints from customers处理客户投诉

Chapter 6 Personnel matters 人事相关问题

 Unit SO Interviewing a job applicant面试应聘者

 Unit 51 Explaining the benefits of the company说明公司福利

 Unit 52 Negotiating the salary交涉薪资

 Unit 53 Hiring a new employee聘用员工

 Unit 54 Tax issues税务事宜

 Unit S5 Insurance{ssues保险事宜

 Unit 56 A promotion升迁

 Unit 57 A change in personnel人事变动

 Unit 58 Resignation辞职

Chapter 7 Socializing and travel 社交与旅游

 Unit 59 A lunch gathering between colleagues同事间的聚餐

 Unit 60 Year-end bonuses年终奖金

 Unit 61 Staff outings员工旅游

 Unit 62 Arranging a business trip安排出差

 Unit 63 Booking a hotel room 订房

 Unit 64 Confirming flights and booking air tickets确认航班与订机票

 Unit 65 Renting a car or taking public transportation租车或搭乘公共交通工具

ANSWER KEY & SCRIPTS

TRANSLATION

TESTS

ANSWER KEY & LISTENING SCRIPTS