《世纪商务英语——听说教程Ⅱ》(第四版)按照每单元两个教学课时设计，各校使用时可根据具体情况灵活掌握。本书共分14个单元，各自围绕一个语言交际功能展开，主要涉及职场生活、商务电话、工作日程安排、银行业务、商务旅行、交通、旅馆服务、餐饮、娱乐、购物、投诉、售后服务、信息交流、商务文化等。本书由姜荷梅等主编。

Unit 1 This Position Sounds Interesting

Unit 2 May I Speak to...?

Unit 3 What is the Next Item on the Agenda?

Unit 4 I Want to Open and Account

Unit 5 Have a Good Trip

Unit 6 By Car or by Taxi?

Unit 7 I Would Like to Book a Double Room

Test 1

Unit 8 Chinese Food or Western Food?

Unit 9 Have Fun！

Unit 10 How Much Does This One Cost?

Unit 11 Making Complaints

Unit 12 After-Sales Service

Unit 13 Send Me an E-mail

Unit 14 It's a Secret!

Test 2